NHS appointments and continued patient status

At our practice we endeavour to manage our appointments system to minimise loss of surgery time by minimising cancellations and failed appointments. 

New Patients

If you are a new patient registering for the first time and fail to attend the first appointment the practice reserves the right to de-register you without notice.

Existing Patients

If you are unable to keep your appointment please let us know as soon as possible so that we can use the appointment for another patient.

If you miss or give less than twenty four hours notice for cancellation (more than 2 appointments) in any year, we will not be able to complete your treatment or offer you NHS care in the future, as you will be de-registered from the practice without notice.

If you are unsure that you will be able to attend an appointment, please wait to book until a time that you know you are available.  This was enable us to ensure we have adequate appointments available for patients when they need them. 

Continuous cancellation of appointments may result in your de-registration from the practice without notice.

Continued active patient status

Your dentist will advise you at each appointment, the timeframe in which they recommend you attend for dental examination.  Depending on your oral health and other factors this usually ranges between 3 months and 24 months. 

In order to remain an active NHS patient at the practice you must be seen for an examination at least once every two years.  After this time, we retain the right to de-register you from the practice without notice.